At bet364, the privacy of Brazilian players is taken seriously. This document explains exactly what data we collect, how we use it, who we share it with, and what your rights are as a data subject — all in plain language, free of unnecessary legal jargon.
Before reading the full document, here are the key points about how bet364 takes care of your data.
The bet364 operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). All data collection, storage and usage processes have been reviewed to meet LGPD requirements.
All data transmitted between your device and the servers of bet364 are protected by bank-grade SSL 256-bit encryption. No information is transmitted in plain text.
The bet364 never sells, rents, or transfers your personal data to third parties for commercial purposes. Data is shared only when strictly necessary to deliver the services you have contracted.
As a data subject, you have the right to access, correct, delete, and port your data at any time. Requests are handled within 15 business days by the privacy team at bet364.
Brazilian players' personal data is stored on servers located preferentially in Brazil or in countries with an adequate level of data protection, in accordance with ANPD guidelines.
Marketing communications from bet364 are sent only with your consent. You can unsubscribe at any time through your account dashboard or by clicking "unsubscribe" in any email you receive.
This Privacy Policy describes how bet364 (hereinafter "we", "us" or "the platform") collects, uses, stores and protects the personal data of platform users bet364.click. By creating an account or using any service provided by bet364, you confirm that you have read and accepted the practices described in this document. If you have any questions, please contact our privacy team at privacidade@bet364.click.
When you register on bet364 or use our services, we collect the following information that you provide directly:
When you access the platform, we automatically collect certain technical data required for the services to function correctly:
The bet364 collects and processes personal data under the following legal bases, as set out in Article 7 of the LGPD:
The data collected by bet364 are used exclusively for the purposes listed below. The table summarizes each data type and its primary purpose:
| Data | Purpose | Legal Basis |
|---|---|---|
| CPF, full name, date of birth | Account creation and verification; anti-money laundering | Legal obligation |
| Email and mobile number | Account communications, security alerts, and support | Contract performance |
| Identity documents | Mandatory KYC verification before withdrawals | Legal obligation |
| Financial data (Pix, TED) | Secure processing of deposits and withdrawals | Contract performance |
| Betting and gaming history | VIP Program calculation, auditing and responsible gaming | Legitimate interest |
| IP address and device | Security, fraud detection and unauthorized access | Legitimate interest |
| Email (for marketing) | Sending promotions, news and personalized offers | Consent |
Based on your platform usage history, the bet364 can personalize your experience — such as surfacing live casino games or Brasileirão football markets you visit most often, or suggesting promotions relevant to your gaming profile. This personalization is handled internally and does not involve sharing data with external advertisers.
The bet364 uses technical session data (IP address, device, browsing pattern) to detect suspicious access, multiple-account attempts, bot activity in bets, and money laundering. When an anomaly is detected, the account may be temporarily suspended for a security review. The player is notified by email and may contact support to resolve the situation.
The bet364 may share your personal data exclusively in the following situations and with the following categories of recipients:
The bet364 never:
Cookies are small text files stored on your device when you visit a website. The bet364 uses cookies to keep the platform running properly and to improve your experience. They do not contain viruses and do not access other files on your device.
You can manage your cookie preferences through your browser's settings panel (Chrome, Firefox, Safari, Edge) or via the cookie consent banner displayed on your first visit to the platform. Disabling non-essential cookies may limit some personalization features, but will not affect the core functionality of the bet364.
The personal data of players at bet364 are stored on servers located preferentially in Brazil or in countries with an adequate level of data protection recognized by the Autoridade Nacional de Proteção de Dados (ANPD). When data is transferred outside Brazil, we ensure it is protected through standard contractual clauses approved by the ANPD or other instruments provided for under the LGPD.
The bet364 implements the following technical measures to protect your data:
The bet364 retains your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law:
Once the retention period expires, data is securely deleted or irreversibly anonymized for use in aggregate statistical analysis.
Under Article 18 of the LGPD, you have the following rights regarding your personal data processed by bet364:
Request a copy of all personal data we hold about you, in a readable format.
Request the correction of incomplete, inaccurate or outdated information on your account.
Request the deletion of data processed on the basis of consent, when it is no longer needed.
Receive your data in a structured format for transfer to another service, where applicable.
Object to data processing or request a block when there is non-compliance with the LGPD.
Withdraw consent for data processing based on that legal ground at any time.
To exercise any of the rights above, you can:
The response time is up to 15 business days, as established by the LGPD. Requests requiring additional identity verification may take up to 30 days. The bet364 does not charge any fee for the exercise of your rights as a data subject.
The platform bet364 is intended exclusively for individuals aged 18 and over. We do not intentionally collect personal data from anyone under 18. The identity verification (KYC) process includes date of birth confirmation and ID document review specifically to enforce this restriction.
If we identify that a user under 18 has created an account, the account will be immediately closed and all collected data will be deleted from our systems, except for the minimum required for incident logging and prevention of new registrations using the same CPF. Any deposited funds will be returned to the original payment method following a review.
If you are the legal guardian of a minor and suspect they have created an account or accessed the bet364, please get in touch immediately by emailing privacidade@bet364.click or via live chat. Our team will take immediate steps to close the account and delete the data.
The bet364 may update this Privacy Policy periodically to reflect changes in data processing practices, new regulatory requirements (such as LGPD updates or new ANPD resolutions), or improvements to our internal processes. The date of the most recent update is always shown in the header of this document.
Changes that materially affect your rights as a data subject — such as new processing purposes, new data recipients, or updated retention periods — will be communicated by email at least 15 days in advance. For minor changes (such as language updates or clarifications that do not alter the substance of our practices), notice is given by publishing the updated version on the site.
We keep an archive of previous versions of this Privacy Policy. If you would like to access an earlier version to review changes, please contact our privacy team at privacidade@bet364.click.
Under Article 41 of the LGPD, bet364 has appointed a Data Protection Officer (DPO) responsible for responding to data subject requests, receiving communications from the ANPD, and guiding staff on data protection practices.
For formal LGPD rights requests, incident notifications, and privacy inquiries: privacidade@bet364.click
For general day-to-day privacy questions: live chat is available 24/7 in Portuguese directly on the platform.
If you believe your rights as a data subject have been violated and have not received a satisfactory response from bet364, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for enforcing the LGPD in Brazil. For more information, visit gov.br/anpd.
The questions our team receives most often about how we handle player data.
Data protection and responsible gambling go hand in hand at bet364. Your gaming data is also used to identify patterns that may indicate at-risk behavior — in which case, our team may reach out confidentially to offer support. This use strictly follows the LGPD and is carried out exclusively in your interest. Available control tools include:
Set daily, weekly, or monthly limits directly in your account dashboard — no red tape.
Automatic notifications when you reach your time limit as configured on the platform.
Pause or close your account for any period of time, with no loss of balance.
Platform for players 18 and over only. Verification required before withdrawals.
If gambling is affecting your life, reach out for support: joganon.org.br. Learn more at Responsible Gambling.
The bet364 combines bank-grade security technology with full LGPD compliance to ensure your personal data is always protected. Create your free account, deposit via Pix and play with complete peace of mind.
⚠️ Play responsibly. For players 18 and over only.