Legal document in plain language

Terms and Conditions bet364 — Clear Rules for Playing Safely

Here you'll find everything you need to know about how to use the bet364 — registration, betting, bonuses, payments, privacy, and responsibilities. No hidden fine print.

Last updated: January 2026 Language: Brazilian Portuguese Jurisdiction: Brazil
SECTIONS IN THIS DOCUMENT
1. Eligibility and Registration
2. Betting Rules
3. Bonuses and Promotions
4. Deposits and Withdrawals
5. VIP Program
6. Conduct and Acceptable Use
7. Account Closure
8. Limitation of Liability

The Essentials at a Glance

Before diving into the full document, here are the most frequently referenced points by bet364.

Minimum Age: 18 Years

Registration and use of the platform are strictly prohibited for anyone under 18. Identity verification is mandatory before the first withdrawal and may be requested at any time by the bet364.

One Account per Person

Each player may hold only one active account at bet364. Duplicate accounts will be closed and balances held for review. CPF, email, and phone number are each linked to a single account.

Minimum Deposit: R$ 20.00

The minimum deposit is R$ 20.00 across all available methods — Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED. No processing fees on deposits.

Bonus with Transparent Rollover

All bonuses at bet364 have clearly published rollover terms before activation. VIP cashback carries only a 1x rollover (Diamond: no rollover). No bonus is activated without your consent.

Withdrawals via Pix in Under 5 Minutes

Once your identity is verified, Pix withdrawals are processed in up to 5 minutes. The bet364 charges no withdrawal fee on any amount or method. Limits vary according to the player's VIP tier.

Security and Privacy (LGPD)

Your data is handled with 256-bit SSL encryption and in compliance with the LGPD (Law No. 13,709/2018). A bet364 never sells or shares your data with third parties without your express consent.

Welcome to bet364. By creating an account and using our platform, you agree to the Terms and Conditions described in this document. Please read carefully before registering. If you have any questions, contact our support via 24h chat or by email suporte@bet364.click.

1Eligibility and Registration

1.1 Registration Requirements

To create an account at bet364 and use all available services — Sports Betting, slots, crash games, Live Casino and the VIP Program — the user must meet the following mandatory requirements:

  • Be at least 18 (eighteen) years of age;
  • Be an individual residing in Brazil with a valid CPF issued by the Receita Federal;
  • Provide accurate, complete, and up-to-date information during the registration process;
  • Not be serving a self-exclusion period on any gambling platform, including bet364;
  • Have full legal capacity to enter into contracts under Brazilian law.
Registration is free and no initial deposit is required. However, you will need a balance to place bets or play in any of the modes available on the platform.

1.2 One Account per CPF

Each individual may hold only one (1) active account at bet364. Creating multiple accounts using the same CPF, different email addresses or distinct IP addresses with the intent to circumvent rules or accumulate bonuses is prohibited. A bet364 reserves the right to close all identified duplicate accounts and withhold balances for fraud review.

1.3 Identity Verification (KYC)

Identity verification is mandatory before your first withdrawal is processed. The process involves submitting an official photo ID (national ID card, driver's license or passport) along with a selfie of the account holder. For withdrawals above R$ 5,000.00, an up-to-date proof of address may be requested. Document review takes up to 48 business hours. Withdrawals on unverified accounts are automatically blocked until the KYC process is complete.

1.4 Account Data Responsibility

You are solely responsible for keeping your password confidential and for all activity carried out on your account. If you suspect unauthorized access, notify bet364 via 24h live chat. The platform is not liable for losses resulting from unauthorized access caused by the user's own negligence.

2Betting Rules

2.1 Available Markets

The bet364 offers pre-match and live betting across a wide range of sports, including football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, and state championships), UFC/MMA, basketball (NBB and international leagues), volleyball (Superliga), tennis, e-sports (CBLOL, CS2, Valorant, Free Fire), and more. Available markets vary by event and are displayed in real time on the platform.

2.2 Minimum and Maximum Bets

The minimum bet amount is R$ 1.00. Maximum limits vary by market, event, and the player's VIP level — higher-tier members have progressively larger limits. Bets that exceed the configured limits for a given market will be automatically declined by the system.

2.3 Live Betting

In live betting, odds are updated in real time and may be temporarily suspended during key moments of the match (goals, cards, injuries, VAR). The bet364 may cancel or void live bets in the event of a technical failure that results in incorrect odds. If a bet is cancelled, the wagered amount is fully refunded to the player's balance.

2.4 Results and Settlement

Results are settled based on the official score at the end of regular time, unless otherwise stated in the specific market. Extra time and penalty shootouts are considered only when explicitly mentioned in the market. If an event is cancelled or postponed by more than 24 hours, all bets on that event are voided and stakes returned.

2.5 Errors and Incorrect Odds

The bet364 reserves the right to cancel bets placed at clearly incorrect odds (data entry errors, system failures or odds significantly out of line with the market). The player will be notified and the staked amount refunded in full. Bets placed in good faith at correct odds will not be unilaterally cancelled by the platform.

Bets placed on Brazilian football matches suspected of match-fixing are subject to review and possible cancellation, in line with sports integrity best practices.

3Bonuses & Promotions

3.1 Bonus Eligibility

The bonuses offered by bet364 are exclusive to players with a verified account, completed registration, and who meet the specific criteria of each promotion. Accounts created with false information or suspected of bonus abuse are ineligible and may be terminated.

3.2 Rollover (Wagering Requirement)

Every bonus granted by bet364 carries a rollover requirement that must be met before the bonus amount can be withdrawn. The rollover is clearly stated in each promotion prior to activation by the player. Practical examples:

  • Welcome bonus of R$ 100.00 with a 5x rollover: you must wager a total of R$ 500.00 before withdrawing the bonus;
  • VIP Cashback has a 1x rollover for all levels, except Diamond (no rollover);
  • Reload bonuses have individually stated rollover requirements listed in each offer.

3.3 Bets Eligible for Rollover

For rollover purposes, only bets placed at minimum odds of 1.50 count in full. Live Casino bets contribute to the rollover at the rate defined for each game type (100% for roulette, blackjack and baccarat; 50% for game shows). Cancelled, voided or refunded bets do not count toward the rollover.

3.4 Bonus Expiration Period

Each bonus has an expiration date that starts from the moment it is activated. Bonuses that are unused or whose rollover requirement has not been met within the allotted time are automatically cancelled with no replacement. Expiration dates are stated in each promotion and visible in the player's account bonus panel.

The bet364 never activates bonuses without the player's explicit consent. You always have the option to decline any bonus and play with real-money balance only, with no additional restrictions.

4Deposits and Withdrawals

4.1 Deposit Methods

The bet364 accepts the following deposit methods, all exclusively for payers with a Brazilian CPF:

  • Pix — instant credit, available 24 hours a day, 7 days a week;
  • Boleto bancário — processing time of up to 1 business day;
  • Credit and debit card — Visa, Mastercard and Elo;
  • PicPay — credit within up to 30 minutes;
  • Mercado Pago — credit within up to 30 minutes;
  • TED bank transfer — banks such as Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others.

The minimum deposit is R$ 20.00 across all methods. No deposit fee is charged by bet364 — any applicable banking fees are the responsibility of the player's bank or digital wallet.

4.2 Withdrawal Rules

To request a withdrawal, the player must have completed identity verification (KYC). The minimum withdrawal amount is R$ 20.00. Withdrawals should preferably be made to the same method used for the deposit — Pix withdrawals are sent to the Pix key registered under the account holder's CPF. A bet364 does not process withdrawals to third-party accounts.

4.3 Processing Times

  • Pix: up to 5 minutes after approval (VIP Platinum and Diamond members receive priority);
  • TED bank transfer: up to 1 business day;
  • Credit card: 3 to 7 business days (subject to the operator's processing time).

The bet364 does not charge any withdrawal fees, regardless of the amount or method chosen.

4.4 Withdrawal Limits

Withdrawal limits vary by the player's VIP level. Bronze members have the standard limit; Silver members get +20%; Gold, +50%; Platinum, +100%; Diamond has no daily limit. For withdrawals above R$ 10,000.00, the security team may request additional documentation in accordance with anti-money laundering (AML) regulatory requirements.

5VIP Program

5.1 Enrollment and Progression

Every player registered at bet364 is automatically enrolled in the Bronze tier of the VIP Program, with no separate registration or membership fee required. Progression through the five tiers (Bronze, Silver, Gold, Platinum and Diamond) is automatic, based on the accumulation of VIP points generated by wagers placed.

5.2 VIP Points Accumulation

  • Sports Betting: 1 point per BRL 1.00 wagered;
  • Slots: 1 point per R$ 0.80 wagered;
  • Crash games: 1 point per R$ 0.90 wagered;
  • Live Casino: 1 point per R$ 1.20 wagered;
  • First deposit of the month: +500 bonus points;
  • Referring a friend who makes their first deposit: +200 points.

5.3 VIP Cashback

The weekly cashback is calculated based on the previous week's total wager volume and credited every Monday. Percentages by level are: Bronze 5%, Silver 8%, Gold 12%, Platinum 16%, Diamond 20%. VIP cashback carries a 1x rollover, except for Diamond members, who receive cashback with no rollover. Cashback does not expire as long as the account remains active.

5.4 Level Maintenance

Each VIP tier has a minimum monthly points threshold for maintenance. If a player falls short of that minimum in a given month, a 30-day grace period applies before any tier adjustment is made. Maintenance criteria are communicated transparently in the VIP section of the account dashboard.

6Conduct and Acceptable Use

6.1 Prohibited Conduct

It is strictly prohibited on the bet364:

  • Creating multiple accounts to accumulate bonuses or circumvent limits;
  • Using automated software (bots), scripts or any tool that simulates human betting activity;
  • Placing combined bets with other players to guarantee an outcome regardless of result (abusive hedging);
  • Using insider information or manipulating sporting results;
  • Making deposits and withdrawals with no genuine intent to play (money laundering);
  • Sharing account access with third parties or allowing another person to use your account.

6.2 Consequences of Violations

The bet364 reserves the right to suspend or permanently close any account that violates the rules above. In cases of proven fraud, money laundering, or match-fixing, the available balance may be withheld and the matter referred to the appropriate authorities in accordance with Brazilian law.

6.3 Account Content Responsibility

The account holder is fully responsible for all bets and transactions made using their account credentials. In the event of unauthorized access, the account holder must notify bet364 immediately. The platform will implement security measures upon notification, but is not liable for losses that occurred before the notification was received.

7Account Closure

7.1 Closure Initiated by the Player

Any player can request account closure at bet364 at any time, at no cost, via live chat or email. Your available balance (after deducting any bonuses with pending rollover) will be processed for withdrawal within the standard timeframe. Responsible gambling accounts with an active self-exclusion cannot be reopened during the chosen exclusion period.

7.2 Closure Initiated by bet364

The bet364 may close or suspend accounts in the following circumstances: breach of the Terms and Conditions, proven fraud, use of the platform by individuals under 18, failure to meet KYC requirements within the defined timeframe, or inactivity exceeding 24 months with no available balance. In the event of closure due to fraud, any retained funds are subject to a decision by the compliance team.

7.3 Responsible Gambling Self-Exclusion

Players may request self-exclusion for periods of 30, 60, or 90 days, or indefinitely. During the self-exclusion period, platform access is blocked and no marketing communications are sent. Withdrawals of existing balances are processed normally during the exclusion period. To learn more, visit our Responsible Gambling.

8Limitation of Liability

8.1 Platform Availability

The bet364 strives to keep the platform available 24 hours a day, but does not guarantee uninterrupted availability. Scheduled maintenance is communicated in advance. The platform is not liable for losses resulting from temporary technical downtime, user connection failures, or internet provider issues.

8.2 Bets During Platform Instability

Bets placed during periods of technical instability may be cancelled and the amounts returned to the player's balance. The bet364 does not settle bets whose outcome was determined during a system failure that may have compromised the integrity of the process.

8.3 Nature of Entertainment

Sports Betting and casino games involve financial risk. A bet364 does not guarantee winnings and cannot be held liable for losses resulting from bets voluntarily placed by the player. Gambling is a form of entertainment — only play with amounts you can afford to lose without affecting your household budget or financial obligations.

If you feel that gambling is causing financial or emotional problems, access our responsible gambling tools immediately or call the support service joganon.org.br.

9Responsible Gambling

9.1 bet364's Commitment

The bet364 believes responsible entertainment starts with information and accessible tools. We make the following available to all players, regardless of VIP level:

  • Configurable daily, weekly, or monthly deposit limit in the account panel;
  • Session time alert for players who exceed their set limit;
  • Self-exclusion for periods of 30, 60, or 90 days, or indefinitely;
  • Full betting and transaction history available in the dashboard;
  • Specialized responsible gambling support via 24h live chat.

9.2 Minors

The bet364 enforces strict age verification as part of the KYC process. Any account found to have been created by a person under 18 will be immediately closed upon identification, and deposited funds will be returned to the holder of the payment method after review. If you suspect a minor is using the platform, contact our support team immediately.

For more information on all available control tools, visit our dedicated page at Responsible Gambling.

10Changes to the Terms

10.1 Right to Update

The bet364 reserves the right to update these Terms and Conditions at any time to reflect operational, regulatory or technological changes. Updates take effect on the date they are published on the site, which will always be indicated in the header of this document as "Last updated".

10.2 Notification of Relevant Changes

Changes that directly affect player rights — such as updates to withdrawal limits, bonus rules, or account closure policy — will be communicated by email at least 7 days in advance. Continued use of the platform after the effective date of the updated rules constitutes tacit acceptance of the revised Terms.

10.3 Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any disputes shall be submitted to the jurisdiction of the competent courts in Brazil, with preference given to the court of the consumer's place of domicile, in accordance with the Consumer Protection Code (Law No. 8,078/1990).

Questions about these Terms? Reach our team via 24h live chat on the platform or by email suporte@bet364.click. Our team responds in Portuguese and is ready to clarify any point in this document.

Questions About the bet364 Terms

The questions our support team receives most often about the platform's rules.

Expired bonuses are automatically cancelled by the bet364. The bonus balance is removed from the account, but the real balance (deposited funds or winnings from bets) is not affected in any way. You can continue playing normally with your available real balance. If a bonus rollover was in progress but not completed within the deadline, the bonus amount is removed while any winnings earned from bets placed with real balance remain available for withdrawal.

You may withdraw your real balance (deposits and winnings not tied to a bonus) at any time, even while a bonus with a pending rollover is active. If you request a withdrawal before completing the rollover, the bonus balance and any winnings earned directly from the bonus will be cancelled, and only the real balance will be processed for withdrawal. This option is visible in the withdrawal section of the bet364, with a clear notice showing which amounts will be retained and which will be cancelled before you confirm.

There is no fixed deadline for submitting verification documents — you can play and deposit without completing KYC. However, withdrawals remain blocked until the process is complete. We recommend finishing verification right after registration to avoid any delays when withdrawing winnings. The process is quick: simply submit a photo of your ID (RG or CNH), a selfie holding your ID, and if required, proof of address. The review is completed within 48 business hours by the compliance team at bet364.

Bets confirmed in any market on bet364 — pre-match or live — cannot be cancelled by the player after confirmation. The only exception is the Cash Out feature, available on selected markets during live betting, which allows you to settle a bet before the final result at a value calculated in real time based on the event's current probability. Cash Out is available on the bet slip while the specific market remains open. Bets cancelled by the platform due to a technical error or incorrect odds are refunded in full.
Data Protection — LGPD

The bet364 handles your personal data with full responsibility, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). Information collected during registration and platform use is used exclusively for account operation, identity verification, payment processing, and service-related communications. Your data is never sold or shared with third parties without your express consent. You may request access, correction, or deletion of your data at any time by emailing privacidade@bet364.click. See full details on our Privacy Policy.

Responsible Gambling — Tools Available to You

These Terms and Conditions include the commitment of bet364 with responsible gambling. You have access to the following tools at any time, hassle-free:

Deposit Limit

Set a daily, weekly or monthly deposit cap. The limit takes effect immediately once configured.

Session Alert

Automatic notifications when you reach the session time limit you set.

Self-Exclusion

Pause or close your account for any period, with no loss of balance and no red tape.

18+ Only

Platform exclusively for users aged 18 and over. Identity verification required.

If gambling is affecting your life, seek help: joganon.org.br. Learn more at Responsible Gambling.

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Got the Rules Down? Time to Play

The bet364 operates with transparency and clear rules to protect players. Create your free account, deposit from R$ 20.00 via Pix, and enjoy Sports Betting, Live Casino, slots, and crash games safely.

⚠️ Gamble responsibly. For users aged 18 and over only.

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